We've raised $3.1M to rethink escalation management for the AI era!
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General Interest – Engineering

Waypoint AI is building Chip - the AI Support Engineer. Chip autonomously triages, routes, and resolves complex support cases. Chip also answers technical support questions, generates post mortems & surfaces insights for engineering, support, product & revenue teams.

We are a Czech-American B2B startup. We raised CZK 60M earlier this year and already work with leading enterprises in production including Volvo, ClickHouse & Kpler.

About the Team

We’re a small team doing big things — tackling hard problems, exploring new ideas, and working with people who care about both the craft and each other.

We’re enthusiastic about AI and treat it as a daily collaborator: we have good experience with vibe coding and pair-programming with AI, using it for code review, debugging, and design exploration, and actively experiment with how AI can make us faster and better engineers. We treat AI as a multiplier—not a substitute for good engineering judgment. We’re opinionated but curious, and we value thoughtful discussion over ego.

Why Waypoint

  • Real ownership and impact on core product. Contribute to architectural decisions and help shape our engineering practices.
  • Engage with customers on a regular basis. We don’t build in isolation — we strive for agility.
  • Sharp, kind teammates who move fast and care about craftsmanship.
  • Beautiful location and flexible hours; competitive comp and equity.

How to apply

Send links to work you’re proud of (portfolio, GitHub, ship notes) and a brief note on something you built (passion projects welcome). If you’ve used Cursor, Claude Code or equivalent, tell us how it helped and how you verified the output.

Application process

  1. Send your application
  2. Screening call
  3. Technical round (onsite) + meet the team
  4. Meet the CEO


Location
Prague & Remote
Department
IT & Development
Employment Type
Full-Time